Help

How do I access my subscription to Rite Worship?

Customers with an existing subscription to Rite Worship can access their account by going to www.riteseries.org/worship. Log in with your email address and password.

How do I access my subscription to Rite Song and Rite Brain?

After you have completed your order, go to www.riteseries.org and log into your account using your email address and the password. New customers will receive a temporary password via email. Click on the Rite Series tab at the top of the page, and select Rite Song or Rite Brain.

How do I access the single song I purchased from Rite Song?

Please log into your account using your email address and password. Click on Your Account, and you'll see the song you purchased listed under Available Downloads. Click View, then Add To Cart and you'll be prompted to Download Now.

Why are some hymns not included in Rite Song?

Songs for which copyright permission has not yet been obtained are not displayed. As copyright holders grant these permissions, these songs will be added.

Does Rite Song include accompaniment?

No, accompaniment books are available for purchase from: www.churchpublishing.org

What is the Rite Song permission line for bulletins?

Hymn permission used by Rite Song a one-time use reprint license for congregational use.

Why can’t I hear the entire hymn through Rite Song?

With the online version of Rite Song, copyright holders only allow a sample portion of each hymn to be played.

How many users are Rite Song and Rite Brain allowed?

We ask that you only have two users per subscription.

Are copyright permissions included with Rite Brain?

Yes, copyright permissions are included with your Rite Brain subscription.

How do I download from Rite Brain?

Please use your computer’s cut and paste feature to access the liturgical library.

I’ve forgotten my password, hit “reset password,” and do not see the email?

Please check your spam folder for the password reset email. If you do not receive it, please contact us.

For all other questions

Please e-mail us at cpieproducts@cpg.org. We will respond within 24 hours during the regular work week (Monday – Friday, 8:45am-4:30pm, Eastern Time). Please note, if you have contacted us on a Friday after 4:30pm or during the weekend, we will get back to you on the following business day.

Minimum System Requirements

The riteseries products work best with the current releases of the following browsers:

  • Internet Explorer
  • Firefox
  • Safari
  • Chrome

Javascript should be enabled
QuickTime should be installed (included with Mac OS X)

The riteseries products download files for your use in the following formats: RTF, TIF, and PDF.
Many applications can open these types of files. Here are recommendations for the most commonly used applications to open the files. Most applications are part of your computer’s operating system and do not need to be installed separately.

  • PDF files for Windows: Adobe Reader
  • PDF files for Mac: Preview, Adobe Reader
  • RTF files for Windows: Microsoft Word, WordPad
  • RTF files for Mac: Pages, TextEdit, Microsoft Word
  • TIF files for Windows: Photo Viewer, Adobe Photoshop
  • TIF files for Mac: Preview, Adobe Photoshop